Collision Repair | Tips | Ford Puerto Rico
Tips
Collision Repair
What to do if You’re in a Collision
Thinking clearly after an accident can be difficult, but making sure you have the right information is critical when you’re working with your insurance company to get your vehicle back to the same condition it was in before the accident.
Be sure to:
- Obtain the names, addresses and phone numbers of the other drivers, passengers and witnesses.
- Notify the police and have a report filed.
- Review your insurance coverage and write down any questions you may have.
- Notify your insurance company immediately.
- Choose a collision repair center.
Getting Back To Pre-Accident Condition
An accident is stressful for both you and your vehicle. The impact can affect anything, from alignment to sensors to the paint job. It’s up to you to choose the collision repair center. Only someone who knows everything about your vehicle, bumper to bumper, is best equipped to get it back to pre-accident condition.
And you should understand the difference between the three types of crash parts that could be used in your repair:
- Genuine Ford Original Equipment (OE) or Collision Parts designed and engineered to achieve the same performance as the original.
- New replacement collision parts are unauthorized copies of genuine collision parts. Although they are cheaper, you will be sacrificing quality and potential resale value.
- Recycled Collision Parts are salvaged parts from scrapped vehicles. Since you don't know where they come from, they could have quality problems.
- The most important rule of thumb to follow in collision repair is to ask that only original equipment parts be used. It is the only way you can be sure your vehicle will work and be as safe as it was before the accident. If the shop you choose says they won't use original equipment parts, you can refuse them. It is your decision.
A Ford Collision Repair Center has everything your vehicle needs. They:
- Are committed to your 100% satisfaction.
- Use equipment that is Ford approved.
- Use original equipment parts.
- Have technicians with the most up-to-date training, straight from the factory.
- Follow strict repair standards.
- Have a lifetime limited warranty on workmanship*.
*See dealership for details.
Do you have the Right Ford Vehicle Insurance Coverage?
Be sure to read the fine print when you’re shopping for an insurance policy. You may find out too late that it doesn’t cover original equipment parts, your accessories and possibly even labor costs. And that’s one problem that can’t be fixed after you have an accident.
Ask your insurance agent if they offer policies that:
- Cover you if you’re in a collision.
- Cover replacing parts with original equipment.
- Cover the replacement of your accessories.
- Cover all or part of the labor at a Collision Repair Center.
- Cover the cost of a rental car.
Some policies also include coverage for loaner vehicles, lodging if you’re away from home, towing, etc.
