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SYNC 3 Technology | Connectivity | Ford Puerto Rico

Discover SYNC 3, Ford Connectivity Technology that allows you to improve the driving experience

SYNC™ 3

The Ford SYNC 3 System allows you to connect your mobile phone to the Vehicle to enjoy many other functions, through the touch screen and voice commands. Control calls, messages, navigation or your favorite music.

How to activate Android Auto using SYNC 3?

How to activate Apple CarPlay® with SYNC 3?

How to activate FordPass Connect using SYNC3?

SYNC™ 3

The Ford SYNC 3 System allows you to connect your mobile phone to the Vehicle to enjoy many other functions, through the touch screen and voice commands. Control calls, messages, navigation or your favorite music.

How to activate Android Auto using SYNC 3?

How to activate Apple CarPlay® with SYNC 3?

How to activate FordPass Connect using SYNC3?

How to activate Android Auto™ using SYNC™ 3**?

How to activate Android Auto™ using SYNC™ 3**?

SYNC™ 3 allows you to use Android Auto to access your phone and make calls, send and receive messages, or listen to music. 

To activate Android Auto™ on your SYNC™ 3 screen:

  1. Download the latest version of the Android Auto app on your smartphone and other Google™*** apps including Google, Google Maps™, and Google Play™ Music.
  2. Press Settings on your vehicle's SYNC screen.
  3. Select Android Auto Preferences.
  4. Slide the Enable Android Auto toggle to the right.
  5. Plug your smartphone into a USB port in your vehicle using your device’s manufacturer-provided USB cable. A pop-up message will appear on your SYNC screen the first time you connect.
  6. Select Continue.
  7. Agree to the Terms & Conditions on SYNC and on your smartphone. Android Auto will appear on your SYNC touchscreen.

Note: Some SYNC features such as the optional navigation system and SYNC AppLink® will not be available when using Android Auto. 

*Requires phone with active data service and compatible software. SYNC 3 does not control 3rd party products while in use.  3rd Parties are solely responsible for their respective functionality.**Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones. ***Google, Google Maps, Google Play, and Android Auto are trademarks of Google LLC.

SYNC™ 3 allows you to use Android Auto to access your phone and make calls, send and receive messages, or listen to music. 

To activate Android Auto™ on your SYNC™ 3 screen:

  1. Download the latest version of the Android Auto app on your smartphone and other Google™*** apps including Google, Google Maps™, and Google Play™ Music.
  2. Press Settings on your vehicle's SYNC screen.
  3. Select Android Auto Preferences.
  4. Slide the Enable Android Auto toggle to the right.
  5. Plug your smartphone into a USB port in your vehicle using your device’s manufacturer-provided USB cable. A pop-up message will appear on your SYNC screen the first time you connect.
  6. Select Continue.
  7. Agree to the Terms & Conditions on SYNC and on your smartphone. Android Auto will appear on your SYNC touchscreen.

Note: Some SYNC features such as the optional navigation system and SYNC AppLink® will not be available when using Android Auto. 

*Requires phone with active data service and compatible software. SYNC 3 does not control 3rd party products while in use.  3rd Parties are solely responsible for their respective functionality.**Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones. ***Google, Google Maps, Google Play, and Android Auto are trademarks of Google LLC.

How to activate Apple CarPlay® * with SYNC™ 3**?

How to activate Apple CarPlay® * with SYNC™ 3**?

To use Apple CarPlay®, your iPhone must be compatible and connected to SYNC™ 3. To connect your phone, follow the steps below:

  1. Plug your iPhone into a USB port in your vehicle with an Apple®-provided Lightning connector USB cable.
  2. A pop-up message will appear on your vehicle’s SYNC 3 touchscreen the first time you connect.
  3. Select Continue.
  4. Agree to the the Terms & Conditions.
  5. If 911 Assist® is turned off, a screen will pop-up asking you to enable it. 
  6. Choose one of the following options:

- Use the toggle to turn 911 Assist to On.

- Press Skip this Step.

Once you are connected, Apple CarPlay will appear in the touchscreen, giving you access to Phone, Messages, Maps, and other apps.

Note: Apple CarPlay does not control any of the standard functions in your vehicle.   

*Requires phone with active data service and compatible software. SYNC 3 does not control 3rd party products while in use.  3rd Parties are solely responsible for their respective functionality.**Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones. 

To use Apple CarPlay®, your iPhone must be compatible and connected to SYNC™ 3. To connect your phone, follow the steps below:

  1. Plug your iPhone into a USB port in your vehicle with an Apple®-provided Lightning connector USB cable.
  2. A pop-up message will appear on your vehicle’s SYNC 3 touchscreen the first time you connect.
  3. Select Continue.
  4. Agree to the the Terms & Conditions.
  5. If 911 Assist® is turned off, a screen will pop-up asking you to enable it. 
  6. Choose one of the following options:

- Use the toggle to turn 911 Assist to On.

- Press Skip this Step.

Once you are connected, Apple CarPlay will appear in the touchscreen, giving you access to Phone, Messages, Maps, and other apps.

Note: Apple CarPlay does not control any of the standard functions in your vehicle.   

*Requires phone with active data service and compatible software. SYNC 3 does not control 3rd party products while in use.  3rd Parties are solely responsible for their respective functionality.**Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones. 

How to activate FordPass™ Connect using SYNC™ 3*?

Active your FordPass Connect**-equipped vehicle so that you can start using the complimentary remote features such as Remote Lock/Unlock, Remote Start, or Vehicle Location.

Step 1: Download the FordPass™ App***

  1. Download the FordPass App on the App Store®**** or Google Play™.
  2. Log in using your existing Ford Account username and password or create an account.
  3. Add your FordPass Connect-equipped vehicle to the FordPass App.

Step 2: Activate your FordPass Connect-equipped vehicle

  1. Tap Vehicle Details in the FordPass App.
  2. Tap Activate Vehicle. An Activation Pending message will appear.
  3. Go to your vehicle and start the engine. Ensure your vehicle is parked in a well-ventilated area.
  4. Allow up to 90 seconds for the prompt to appear on your vehicle's SYNC screen.
  5. Press Allow on your vehicle's SYNC screen to activate FordPass Connect. 

Note: If you do not press Allow within 10 consecutive startups, you will need to restart the activation process from the beginning. If the pop-up does not appear on the SYNC screen:

- Turn the vehicle off and open the driver's door to power down the vehicle.

- Wait 30 seconds and press Activate Vehicle again in the FordPass App.

- Start the vehicle and press Allow on the SYNC screen.

Step 3 (optional): Enable FordPass™ Connect Connectivity Settings through the SYNC™ screen

  1. Tap Settings on your vehicle's SYNC screen.
  2. Select FordPass™ Connect.
  3. Tap Connectivity Settings.
  4. Toggle On or OFF the following options:
  • Vehicle Connectivity
  • Location
  • Vehicle data & Remote ctrl

*Don’t drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.**FordPass Connect (optional on select vehicles), the Ford Pass App, and Complimentary Connected Service are required for remote features (see FordPass Terms and Conditions for details). Connected Service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent the operation of connected features. Connected Service excludes Wi-Fi hotspot.***The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.****App Store is a service mark of Apple Inc. Google Play is a trademark of Google Inc.

How to activate FordPass™ Connect using SYNC™ 3*?

Active your FordPass Connect**-equipped vehicle so that you can start using the complimentary remote features such as Remote Lock/Unlock, Remote Start, or Vehicle Location.

Step 1: Download the FordPass™ App***

  1. Download the FordPass App on the App Store®**** or Google Play™.
  2. Log in using your existing Ford Account username and password or create an account.
  3. Add your FordPass Connect-equipped vehicle to the FordPass App.

Step 2: Activate your FordPass Connect-equipped vehicle

  1. Tap Vehicle Details in the FordPass App.
  2. Tap Activate Vehicle. An Activation Pending message will appear.
  3. Go to your vehicle and start the engine. Ensure your vehicle is parked in a well-ventilated area.
  4. Allow up to 90 seconds for the prompt to appear on your vehicle's SYNC screen.
  5. Press Allow on your vehicle's SYNC screen to activate FordPass Connect. 

Note: If you do not press Allow within 10 consecutive startups, you will need to restart the activation process from the beginning. If the pop-up does not appear on the SYNC screen:

- Turn the vehicle off and open the driver's door to power down the vehicle.

- Wait 30 seconds and press Activate Vehicle again in the FordPass App.

- Start the vehicle and press Allow on the SYNC screen.

Step 3 (optional): Enable FordPass™ Connect Connectivity Settings through the SYNC™ screen

  1. Tap Settings on your vehicle's SYNC screen.
  2. Select FordPass™ Connect.
  3. Tap Connectivity Settings.
  4. Toggle On or OFF the following options:
  • Vehicle Connectivity
  • Location
  • Vehicle data & Remote ctrl

*Don’t drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.**FordPass Connect (optional on select vehicles), the Ford Pass App, and Complimentary Connected Service are required for remote features (see FordPass Terms and Conditions for details). Connected Service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent the operation of connected features. Connected Service excludes Wi-Fi hotspot.***The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.****App Store is a service mark of Apple Inc. Google Play is a trademark of Google Inc.

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